Computer Purchase and Repair of Defective Parts

The Information Systems Department aims to kept the University’s computer facilities up-to-date.

SCOPE

This section covers the policies and procedures governing the purchase of computer and its peripherals for laboratory and office use.

GENERAL

Life Expectancy :.

1. Due to the long hours of using the computer units in the laboratory (7:30 A.M. to 7:30 P.M.), the life expectancy is from three (3) to four (4) years.
2. The life expectancy for computers used in the offices such as the dean’s office and faculty office is from four (4) to eight (8) years.
3. After the life expectancy of the computers, the IS Department should request for the replacement of such.  In the case of computers in the laboratories, they are given to offices who’s units are also expiring or they are given up as donations to public schools in the city.

Other Requirements :.

1. Software that are needed in the laboratories for student use are to be requested by the department concern from the IS department at least two weeks before the actual use.
2. Defective computer peripherals are to be reported immediately to the IS department the soonest possible time for replacement. Replacements should be certified by any of the technicians in the IS Department.
3. Request for additional computer peripherals or upgrades should be given by the Dean or Director of the affected college or department to the Vice President on Academics or Vice President on Administration for approval and to the IS Director for recommendation.  Approved requests are then given to the property and inventory office for purchase.

Job Request :.

1. Repairs of defective computer unit or its peripherals should be requested through the Job Request Form (MIS-002).
2. The job request should be accepted and acted upon by any of the technicians in the MIS department.
3. Ink refills for printer units should be requested by using the Job Request Form (MIS – 002).

Procedure for Ink Refill :.

• Get and accomplish Ink Refill Requisition Slip from the Asset Management Office.
• Submit one copy to the Asset Management Office.
• Proceed to MIS Technicians Office for cartridge refilling.