MIS Supported Software and Hardware

Administrative Data Systems :.

On behalf of the University of Baguio, MIS Department supports the administrative applications residing locally on the servers. The responsibility for support, operation, and maintenance of school computing resources remains with the MIS Department specifically supervise by the system and network administrator. The servers contain official data used to report the operations of the University of Baguio.

MIS department supports the University of Baguio web domain to provide information to the public on this site http://www.ubaguio.edu

MIS department has the responsibility to ensure the maximization of existing and future administrative data systems. To this end, MIS is authorized to coordinate, direct, and approve the design, purchase, implementation and utilization of additional administrative data systems resources across departments / colleges and the university as a whole.

Computer and Software Support :.

MIS department will support software and hardware purchased by departments and/or colleges if it complies with these standards and the software has a valid license. The UB Purchasing / Property & Inventory Department will also assist users in acquiring hardware products supported by MIS at the time of purchase. For those hardware and software acquisitions not contained within these standards, users will be referred to product support lines, product manufacturers or the individual requiring the use of the product.

Support for past versions of supported software will be limited under the guidelines established by the MIS technical staff. Support for the oldest version will be phased out as support for the newest release becomes established. In addition, MIS department maintains standard desktop configurations combining necessary applications, utilities and hardware allowing for timely and consistent user support. Software support is also limited to software installed on UB owned equipment. MIS department hardware standards include minimum system requirements for these desktop configurations. Hardware that no longer meets the minimum system requirements of supported applications and their associated configurations will not be supported once they are phased out.

It is also the intent of MIS department to offer software support through problem resolution and software installations as well as through educating the user in the use of supported applications. Information regarding available classes, class schedules, grades online eligibility requirements and registration information can be found through the different colleges and can be access on this site http://www.ubaguio.edu.

Software Installation :.

All installation of software not expressly permitted in writing by the Principal, Dean, Computer Lab Teacher, Directors, Head of Offices or MIS is forbidden.

All software installation requests on servers or workstations must come from the instructor or deans responsible for the class requiring the software. The software must have an academic purpose or use and must be licensed for the use being requested. Unlicensed, illegal or incompatible software will not be installed for any reason.

All software installation requests must be made to the MIS department through the Computer Laboratory Teacher / Technology Resource Teacher / Dean for each college/ Directors for each department / Head of Offices. The request will be prioritized and assigned to a computer technician for completion.

Unapproved Software :.

Any software that does not meet the UB educational mission, goals and policies is not allowed.